1. What is AMEDI SERVICES PVT. LTD.?

AMEDI SERVICES PVT. LTD. is a healthcare facilitation platform that connects users with doctors, hospitals, diagnostic labs, medical shops, and ambulance services through a single platform.

2. Who can register on the website?

Any individual above 18 years of age can register. One registration is valid for up to 5 family members.

3. What is the registration fee?

The registration fee is ₹1000, valid for one year from the date of payment.

4. What do I get after registration?

After successful registration and payment, you receive:

  • A digital User ID Card (PDF)

  • Valid for online and offline consultation facilitation

  • Coverage for up to 5 family members

5. How will I receive my User ID Card?

Your digital User ID Card will be sent automatically to your registered WhatsApp number within 24–48 hours after payment confirmation.

6. Is the ID Card physical or digital?

The ID Card is digital only and provided in PDF format. No physical cards are issued.

7. What services are included?

The platform helps facilitate:

  • Doctor consultations

  • Hospital access

  • Diagnostic & Path Lab services

  • Medical shop coordination

  • Ambulance support

Note: AMEDI SERVICES PVT. LTD. does not provide medical treatment directly.

8. Is the ID Card transferable?

No. The ID Card is non-transferable and can be used only by the registered user and declared family members.

9. How long is the ID Card valid?

The ID Card is valid for 1 year from the date of registration.

10. Can I add or change family members later?

Family member details must be provided during registration. Any changes after registration are subject to company policy.

11. How are payments processed?

All payments are processed securely through Razorpay.
We do not store card, UPI, or bank details.

12. Is the registration fee refundable?

No. The registration fee is non-refundable, except in cases of duplicate payment or technical error (subject to verification).

13. Does the ID Card guarantee free treatment?

No. The ID Card does not guarantee free treatment, discounts, or priority services, unless specifically mentioned.

14. What should I do if I do not receive my ID Card?

If you do not receive your ID Card within 48 hours, please contact us using the details below.

15. How can I contact AMEDI SERVICES PVT. LTD.?

You can contact us at:

AMEDI SERVICES PVT. LTD.
📍 Address: Sukhbasi, Ward No. 11, Madhubani, Bihar – 847225
📞 Phone: 9470426451 / 7033396158
📧 Email: amediservicepvtltd@gmail.com